We want you to love your new gadget. If you’re not completely satisfied, we’re here to help.
Returns
- You have 30 days from the date of delivery to request a return.
- Items must be unused and in their original packaging with all accessories included.
- For hygiene reasons, kitchen items that have been used with food cannot be returned unless faulty.
How to start a return
Email us at support@wipzo.shop with your order number and the reason for the return. We’ll reply with return instructions.
Refunds
Once we receive and inspect your return, we’ll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days.
Damaged or wrong items
If your item arrives damaged, faulty or incorrect, contact us within 7 days with a photo and we’ll send a replacement or full refund at no extra cost.
Return shipping
Unless the item is faulty or incorrect, the customer is responsible for return shipping costs.
Contact Us
If you have any questions, please contact us:
- Business Name: Wipzo
- Email: support@wipzo.shop
- Phone: +1 (555) 014-2729
- Hours: Monday – Friday, 9:00 AM – 5:00 PM ET
- Address: 123 Demo Street, Suite 100, Austin, TX 73301, USA