Answers to the questions our customers ask us most. Can’t find what you need? Contact our team.
How long does shipping take?
Orders are processed within 1–2 business days. Standard delivery within the United States usually takes 3–7 business days after dispatch.
Is shipping really free?
Yes — we offer fast and free standard shipping on all orders delivered within the United States.
How can I track my order?
Once your order ships you will receive an email with a tracking number. You can also use our Track Your Order page with your order ID and billing email.
What is your return policy?
We accept returns on eligible, unused items within 30 days of delivery. See our Refund and Returns Policy for full details.
Do your gadgets come with instructions?
Yes. Every product includes simple instructions, and each product page lists key features and how to use it. If anything is unclear, our support team is happy to help.
Are rechargeable products supplied with a charging cable?
Rechargeable gadgets include a USB charging cable. A wall adapter is not included unless the product page says so — any standard USB adapter works.
Are your kitchen products food-safe?
Products that touch food are made from food-grade materials. Please wash them before first use and follow the care instructions on the product page.
What if my gadget stops working?
If a product arrives faulty or stops working because of a defect within 30 days, contact us with your order number and a short description or video, and we’ll send a replacement or refund.
Which payment methods do you accept?
We accept major credit and debit cards and other secure payment options shown at checkout. See our Payment Policy.
Can I change or cancel my order?
Contact us as soon as possible. If your order has not shipped yet, we will do our best to update or cancel it.